Terms & Conditions

These terms govern your use of this website and, together with any trade confirmation issued to you, any transaction entered into with OLCASTA GOLDEN. By using this site or placing an order with us, you accept these terms in full.

OLCASTA GOLDEN is an integrated commodity producer and trader of precious and transition metals, headquartered at 128 City Road, London, EC1V 2NX, operating a regulated Swiss branch at Sennweidstrasse 45, 6312 Steinhausen, Canton Zug, an SRO Member of PolyReg, recognised under Article 24 of the Swiss Anti-Money Laundering Act (AMLA).

This website is provided for information purposes and to enable enquiries with our trading desk. You agree not to misuse the site, attempt to gain unauthorised access to it, or use it in a way that could damage, disable, or impair its operation.

Spot prices, product prices, and other figures shown on this website are indicative and subject to change without notice. They do not constitute a binding offer. A firm price is confirmed only at the point of trade execution with the desk.

No contract exists between you and OLCASTA GOLDEN until we issue a written trade confirmation. We reserve the right to decline any order, including where required due diligence (KYC/AML) has not been completed to our satisfaction.

Delivery, vaulting, and logistics arrangements are agreed on a trade-by-trade basis and set out in your trade confirmation. Title to physical metal passes as specified in that confirmation, not on placement of an order.

As a PolyReg SRO Member, our Swiss branch is required to carry out client identification and due diligence in line with AMLA and the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas. We may request supporting documentation before, during, or after a trading relationship begins.

The content, design, and branding of this website belong to OLCASTA GOLDEN or our licensors. You may not reproduce, distribute, or otherwise use it without our prior written consent.

Nothing in these terms limits liability that cannot be limited by law. Subject to that, we are not liable for indirect or consequential losses arising from your use of this website, and our liability under any executed trade is limited to the terms of that trade’s confirmation.

These terms are governed by the laws of England and Wales for dealings with our UK office, and by Swiss law for dealings with our Steinhausen branch, in each case without regard to conflict-of-law principles.

Questions on these terms can be sent to info@olcasta-golden.com (UK) or sales@olcasta-golden.com (Switzerland). See also our Complaints Procedure and Privacy Policy.